When I tried to use my virtual Visa card, the charge was declined. What do I do?

Your card is like any other Visa debit card and may be refused due to several reasons. Check that your card still has a sufficient balance. Also double check that you added the correct card number, name, and address. If you are still experiencing issues, please email us with all the details of your charge at card@getfondue.com and we will be happy to help!